# Bookings, services, hotel, gym and repair in the app

> Use SmartPOS Business at the front desk - table and appointment bookings, walk-ins, the stylist's day, hotel rooms, gym check-in and repair job sheets.

Source: https://docs.smartposhub.com/business-app/bookings-hotel-gym-repair/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

Service businesses run their front desk from **SmartPOS Business**: restaurant and salon bookings, walk-ins and the waitlist, each stylist's day and commission, hotel rooms and housekeeping, gym member check-in and renewals, and repair job sheets. Each screen appears only when its module is on and your role allows it.

## Before you start

Each area follows the same three gates as the web: the module is in your **plan**, switched on in **Settings › Business Settings › Modules**, and allowed by your **role**. Set up the module on the web first: [Bookings](https://docs.smartposhub.com/modules/bookings/), [Services](https://docs.smartposhub.com/modules/services/), [Hotel](https://docs.smartposhub.com/modules/hotel/), [Gym](https://docs.smartposhub.com/modules/gym/), [Repair](https://docs.smartposhub.com/modules/repair/).

## Bookings and walk-ins

**Bookings** shows the day (swipe the date strip) as a **List** or **Timeline**, with counts of **Upcoming**, **Arrived**, **Waiting** and guests, the **Waitlist** and every booking with time, guests, table or staff, and status (**Requested**, **Confirmed**, **Arrived**, **Seated**, **Completed**, **Cancelled**).

1. Tap **New booking** for a reservation or appointment, or **Walk-in** for guests at the door.
2. For a walk-in, set the **Party size**, choose where to **Seat at** (a free table or **Waitlist**) and optionally the guest's name and mobile. Tap **Seat now**.
3. Open a booking to **Check in**, **Seat**, **Complete**, mark **No-show** or **Cancel booking**, call or message the customer, or **Send reminder e-mail**.
4. Tap **Check out in POS** to take payment for the booking.

![Bookings day view with date strip, Upcoming, Arrived, Waiting and Guests counts, waitlist and bookings, Walk-in and New booking buttons](https://docs.smartposhub.com/_astro/bookings-day.CeUlauQT.png)
![Booking detail with Confirmed status, time, guests, table, Check in, Check out in POS, Seat, Complete, No-show and Cancel booking](https://docs.smartposhub.com/_astro/booking-detail.DVe65Rhn.png)
*The bookings day and one booking with its actions.*

## Services: the staff member's day

Stylists, therapists and other service staff open **Services › My day**: today's clients with times and services, notes such as *Prefers a quiet room*, and buttons **Client arrived** and **Finish**. **Overview** shows the team's day; **My commission** shows what the staff member earned.

![Services My day with 4 clients, appointments with Completed, Seated and Confirmed statuses, Finish and Client arrived buttons and commission](https://docs.smartposhub.com/_astro/app-my-day.D29fjIiz.png)
*Each staff member sees their own day and commission.*

## Hotel

**Hotel** shows occupancy tonight, guests in house, arrivals and departures, and a room board by floor with each room's state (Available, Occupied, Cleaning, Dirty, Inspected, Out of service). From here you make a **New booking**, **Check in** and **Check out** guests, see the guest folio and update housekeeping.

## Gym

**Gym** covers check-in, members and classes. At the desk, tap the scan button (**Scan member card**) or search the member: the app shows **Allowed to enter** or why entry is blocked, the membership and its end date, and any outstanding dues. Tap **Check in**. From the member you can **Renew** a membership; **Classes** and the roster show who is booked.

## Repairs

**Repairs** lists job sheets with counts of **Open**, **Due today**, **Overdue** and **Ready**. Search or scan the job number or IMEI. A job shows the device, serial or IMEI, technician, dates, fault and accessories received; call, WhatsApp or e-mail the customer, print the job sheet and tap **Update status** as the repair progresses. Tap **+** for a **New repair job**.

![Hotel board with occupancy, guests in house, arrivals and rooms by floor with Available, Occupied, Cleaning and Dirty states](https://docs.smartposhub.com/_astro/hotel-board.BArW0OAz.png)
![Member check-in showing Allowed to enter, member card details, outstanding dues warning and Check in button](https://docs.smartposhub.com/_astro/gym-check-in.DmG8UlxE.png)
![Repair job sheet for an Infinix Note 40 with customer, IMEI, technician, fault and Update status button](https://docs.smartposhub.com/_astro/repair-job.BrtLiyCR.png)
*Hotel room board, gym check-in and a repair job sheet.*

## Other screens

Depending on your modules, **More** also offers **Leads** (including Shopper app carts), **Manufacturing** (recipes and production orders), **Assets** and **Bookkeeping** (accounts and journals).

## Related pages

  - [Bookings module](https://docs.smartposhub.com/modules/bookings/)
  - [Hotel module](https://docs.smartposhub.com/modules/hotel/)
  - [Gym module](https://docs.smartposhub.com/modules/gym/)
  - [Repair module](https://docs.smartposhub.com/modules/repair/)

## Frequently asked questions

### Which industry screens does the app have?

Bookings (tables and appointments), Services (staff day and commission), Hotel (rooms, bookings, housekeeping, folio), Gym (members, check-in, renewals, classes) and Repairs (job sheets and status). Leads, manufacturing, assets and bookkeeping screens exist too.

### Why don't I see the Hotel or Gym menu?

Each screen appears only when the module is in your plan, switched on in Settings › Business Settings › Modules and allowed by your role.

### Can I take a walk-in at a full restaurant?

Yes. Tap Walk-in on Bookings, enter the party size and seat them at a free table or put them on the Waitlist.

### How does gym check-in work?

Scan the member card or search the member and tap Check in. The app shows whether entry is allowed and warns about outstanding dues or an expired membership.

### Can I check out a booking in the POS?

Yes. A booking has Check out in POS, which opens a sale with the booked service so you can take payment.

### Can I find a repair job by IMEI?

Yes. Search or scan the job number or IMEI on the Repairs screen.
