# Appliance store daily routine: sales, deliveries, dues

> A day in an AC, fridge and appliance store on SmartPOS Hub, from opening registers and checking deliveries to collecting instalments and closing.

Source: https://docs.smartposhub.com/business-types/appliances/daily-operations/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

A routine for an appliance showroom with a warehouse, a delivery team and installers. Adjust it to your own hours and team.

## Opening

1. Cashiers open their cash registers in the POS.
2. Check **Sell › Shipments** for deliveries with status **Ordered** or **Packed**, and assign a **Delivery Person**.
3. Check **Repair › On-site visits** › **Today** for installations and service visits, and confirm times with customers.
4. Check **Reports › Payment by Age** for instalments that are due or late, and call those customers.

![Shipments list filtered by location with invoice numbers, customers, phone numbers and delivery person](https://docs.smartposhub.com/_astro/shipments-list.32bL95o_.png) (web app page: `/shipments`)
*Sell › Shipments: today's deliveries and who takes them.*

## During the day

- **Sales:** serial number on every big-ticket line, warranty on the invoice, installation and delivery added as services ([step 4](https://docs.smartposhub.com/business-types/appliances/step-4-installation-and-delivery/)).
- **Instalment sales:** down payment only, plan in the sell note ([step 5](https://docs.smartposhub.com/business-types/appliances/step-5-sell-on-instalments/)).
- **Instalments received:** **Add payment** on the original invoice, never a new sale.
- **Deliveries:** update the shipping status to **Shipped** and **Delivered**, attach the signed delivery note.
- **Service calls:** a job sheet for every complaint, on-site visit for the technician ([step 6](https://docs.smartposhub.com/business-types/appliances/step-6-after-sales-service/)).
- **Stock:** purchases received at the warehouse; transfers to showrooms.

## Closing

1. Close each cash register and compare cash with the expected total.
2. Mark finished installations **Completed** with the result.
3. Check **Reports › Sell Payment Report** for the day's instalment payments.

## Weekly and monthly

| When | Check | Where |
|---|---|---|
| Weekly | Low stock per showroom and warehouse | **Reports › Stock Report** |
| Weekly | Late instalments | **Reports › Payment by Age** |
| Monthly | Sales by category and brand | **Reports › Product Sell Report** |
| Monthly | Profit per location | **Reports › Profit / Loss Report** |
| Season start | Best sellers last season | **Reports › Trending Products** |

  - [Cash register and closing](https://docs.smartposhub.com/selling/cash-register-and-closing/)
  - [Go-live checklist](https://docs.smartposhub.com/business-types/appliances/checklist/)

## Frequently asked questions

### What should the showroom manager check every morning?

Today's deliveries and installations (Sell › Shipments and Repair › On-site visits › Today), instalments due (Reports › Payment by Age) and low stock in the showroom.

### How do I collect an instalment quickly?

Search the customer with Ctrl K or Contacts › Customers, open their page, click Add payment, enter the amount and a note such as Instalment 2 of 3.

### When should I move stock from the warehouse?

When the showroom runs low or before a delivery that leaves from the showroom. Create a stock transfer and complete it when the units arrive.