# Café daily operations in SmartPOS Hub

> A café's day in SmartPOS Hub - open the till and screens, serve the rush with the bar screen, close tabs, count the drawer and read the reports.

Source: https://docs.smartposhub.com/business-types/cafe/daily-operations/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

A café day has a rhythm: set up, rush, lull, close. This page lists what happens at each point and where in SmartPOS Hub.

## Opening

1. Open the cash register on each till with the starting cash ([Cash register and closing](https://docs.smartposhub.com/selling/cash-register-and-closing/)).
2. Sign the bar and kitchen tablets in with the kitchen user and open their station links.
3. Open the customer display from the monitor icon on the POS and the order-status board on the TV ([step 4](https://docs.smartposhub.com/business-types/cafe/step-4-bar-screen-and-customer-display/)).
4. Check that pastries delivered this morning are in stock (purchase or stock transfer received).

## During service

- **Counter orders:** tap tiles, pick sizes and options, take payment, **Send to kitchen** for anything the bar or kitchen makes.
- **Regulars:** pick the customer by phone so they earn points; redeem points when asked ([step 6](https://docs.smartposhub.com/business-types/cafe/step-6-loyalty-reward-points/)).
- **Groups:** open a tab and add rounds ([step 5](https://docs.smartposhub.com/business-types/cafe/step-5-tabs/)).
- **Baristas:** **Start** and **Bump** each ticket on the bar screen; the board tells guests when to collect.
- **No internet?** Keep selling on the Offline POS device ([Offline selling](https://docs.smartposhub.com/selling/offline-selling/)).

## Closing

1. Close every open tab.
2. Clear the bar screen: bump finished orders.
3. Record wasted milk, pastries and food as a stock adjustment with a reason ([Stock adjustments](https://docs.smartposhub.com/inventory/stock-adjustments/)).
4. Count the drawer, close the register and print the **Z Report**.

## Weekly

| What | Where |
|---|---|
| Best-selling drinks and sizes | Reports › Product Sell Report, Trending Products |
| Modifier and order volumes, preparation times | Restaurant › Reports |
| Points earned and redeemed | Customer pages and sales with points |
| Profit | Reports › Profit / Loss Report |

  - [Go-live checklist](https://docs.smartposhub.com/business-types/cafe/checklist/)
  - [Restaurant daily operations](https://docs.smartposhub.com/business-types/restaurant/daily-operations/)

## Frequently asked questions

### What do I open first in the morning?

The cash register at each till, then the bar and kitchen screens, the customer display and the order-status TV board.

### How do I see the busiest hours?

Use the sales reports with a date and time range, and the Restaurant reports for order volumes and preparation times.

### What if a drink was made wrong?

Remake it and, if it shouldn't be charged, remove the line before payment or return it after the sale with a reason, so stock and sales stay right.

### What do I check before closing the register?

That no open tabs are left, that all orders on the bar screen are bumped, and that the counted cash matches the expected cash.