# Car wash go-live checklist

> Check sites, modules, wash packages, vehicle sizes, crew, commission, online booking, tips and printers before your car wash goes live.

Source: https://docs.smartposhub.com/business-types/car-wash/checklist/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

Go through this list before your first paying car.

## Setup

- [ ] Each site is a business location ([step 1](https://docs.smartposhub.com/business-types/car-wash/step-1-turn-on-services-and-bookings/)).
- [ ] **Services**, **Bookings** and **Service staff** are on; opening hours are set.
- [ ] Receipt printer and customer display work, if you use them.

## Menu

- [ ] Express packages and add-ons are products with **Manage Stock?** unticked ([step 2](https://docs.smartposhub.com/business-types/car-wash/step-2-wash-packages-and-add-ons/)).
- [ ] Full-service packages have a price per vehicle size.
- [ ] Detailing services have durations, clean-up times and crew; online ones are **Bookable online**.
- [ ] Retail items have opening stock.
- [ ] A **Gratuity** product exists.

## Crew and booking

- [ ] Every crew member has a user, hours, services and commission ([step 3](https://docs.smartposhub.com/business-types/car-wash/step-3-crew-hours-and-commission/)).
- [ ] Online booking, confirmation and deposit rules are set; the booking link is on your website ([step 4](https://docs.smartposhub.com/business-types/car-wash/step-4-bookings-and-the-queue/)).

## Money

- [ ] Wash club product and customer group exist; fleet customers have a pay term and credit limit ([step 5](https://docs.smartposhub.com/business-types/car-wash/step-5-fast-checkout-tips-and-memberships/)).
- [ ] A test day is done: open register, express wash with tip, booked detail checkout, close register.

  - [Car wash overview](https://docs.smartposhub.com/business-types/car-wash/overview/)
  - [General go-live checklist](https://docs.smartposhub.com/start/go-live-checklist/)

## Frequently asked questions

### How do I test online booking?

Open your booking link on a phone, book a service as a test customer, then check it appears in Bookings and cancel it.

### What is the most common mistake?

Wash packages with Manage Stock? ticked. The POS then reports them out of stock. Untick it on every package, add-on and the Gratuity product.

### Do I need a receipt printer?

It is optional. Many washes e-mail or skip receipts, but a printed ticket helps the crew know which package a car paid for.

### Should the crew see prices and sales?

Give crew roles only what they need, such as their own appointments. Edit roles in User Management › Roles.