# Florist go-live checklist

> Everything a flower shop should check before the first sale: stems, bunches, expiry, recipes, wastage, delivery forms, bookings and online orders.

Source: https://docs.smartposhub.com/business-types/florist/checklist/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

## Shop setup

- [ ] Location, receipt details and tax rates for flowers, gifts and delivery ([step 1](https://docs.smartposhub.com/business-types/florist/step-1-shop-and-modules/)).
- [ ] **Enable Sub Units**, **Enable Product Expiry** (with **On Product Expiry**) and **Enable Lot number** switched on.
- [ ] Modules on: Manufacturing, Order options & personalisation, Bookings, Website (as needed).
- [ ] **Flowers & gifts** categories imported; trade price groups created.
- [ ] Staff logins for designers and drivers with the right roles.

## Products and freshness

- [ ] Units **Stem**, **Bunch of 10**, **Bunch of 25** ([step 2](https://docs.smartposhub.com/business-types/florist/step-2-stems-bunches-and-freshness/)).
- [ ] Flowers with Stem unit, related sub-units, alert quantities and prices; **no product at price 0**.
- [ ] Opening stock entered with lot and expiry.
- [ ] Arrangements as combos or recipes, with vases and wrapping included ([step 3](https://docs.smartposhub.com/business-types/florist/step-3-arrangements-and-recipes/)).
- [ ] Waste reasons set; closing wastage routine agreed ([step 4](https://docs.smartposhub.com/business-types/florist/step-4-wastage/)).

## Orders and events

- [ ] **Flower delivery**, **Order for collection** and **Event flowers** forms imported, slots and prices set, attached ([step 5](https://docs.smartposhub.com/business-types/florist/step-5-delivery-orders-and-card-messages/)).
- [ ] **Delivery** charge product added.
- [ ] Bookings hours and online booking link set ([step 6](https://docs.smartposhub.com/business-types/florist/step-6-events-and-bookings/)).

## Online

- [ ] Website store info, payments, delivery areas and pickup ([step 7](https://docs.smartposhub.com/business-types/florist/step-7-sell-in-store-and-online/)).
- [ ] Bouquets and plants online with photos; loose stems hidden if counter-only.
- [ ] A test online delivery order placed and processed.

## Team

- [ ] Drivers and designers have the SmartPOS Business app from [Google Play](https://play.google.com/store/apps/details?id=com.smartposhub.business).
- [ ] Someone owns the morning expiry check and the closing wastage ([daily operations](https://docs.smartposhub.com/business-types/florist/daily-operations/)).

  - [General go-live checklist](https://docs.smartposhub.com/start/go-live-checklist/)
  - [Contact support](https://smartposhub.com/contact/)

## Frequently asked questions

### What should I test before the first customer?

Sell a stem and a bunch, sell a ready-made bouquet after completing its production batch, take a delivery order with a card message, and record a wastage adjustment.

### Can I start without Manufacturing?

Yes. Use combo products for arrangements and add Manufacturing later when you make bouquets in batches.

### Do I need the online store on day one?

No. Start at the counter and by phone; add online orders before your first big holiday.

### What if delivery doesn't show online?

Add at least one active delivery area with a price in Website › Shipping.