# Florist daily routine: freshness, production and deliveries

> A day in a flower shop on SmartPOS Hub, from checking expiring stems and planning bouquets to delivery runs, wastage at closing and weekly reviews.

Source: https://docs.smartposhub.com/business-types/florist/daily-operations/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

## Morning

1. Open the cash register in the POS.
2. **Sell › Personalised orders**: today's deliveries and collections. Print work tickets.
3. **Reports › Stock Expiry Report**: stems expiring today or tomorrow. Use them first or mark them down ([step 7](https://docs.smartposhub.com/business-types/florist/step-7-sell-in-store-and-online/)).
4. Receive the grower's delivery as a purchase with lot and expiry ([step 2](https://docs.smartposhub.com/business-types/florist/step-2-stems-bunches-and-freshness/)).
5. Start production orders for today's ready-made bouquets ([step 3](https://docs.smartposhub.com/business-types/florist/step-3-arrangements-and-recipes/)).
6. Check **Website › Overview** for new online orders.

## During the day

- **Counter sales** and **delivery orders** with card messages ([step 5](https://docs.smartposhub.com/business-types/florist/step-5-delivery-orders-and-card-messages/)).
- **Complete production** as bouquets are finished, so they are in stock to sell.
- **Consultations** from **Bookings** ([step 6](https://docs.smartposhub.com/business-types/florist/step-6-events-and-bookings/)).
- **Delivery status** updated as drivers go out and return.

## Closing

1. One stock adjustment for wilted and damaged stems ([step 4](https://docs.smartposhub.com/business-types/florist/step-4-wastage/)).
2. Close the register and count the cash.
3. Check tomorrow's deliveries and order stems if needed.

## Weekly and monthly

| When | Check | Where |
|---|---|---|
| Weekly | Wastage by reason | **Stock Adjustment › List Stock Adjustments**, **Manufacturing › Reports › Wastage** |
| Weekly | Bouquet cost and margin | **Manufacturing › Recipes** |
| Weekly | Flowers to reorder | **Stock Report**, Manufacturing **Material shortages** |
| Before holidays | Discounts, production plan, delivery slots | [Step 7](https://docs.smartposhub.com/business-types/florist/step-7-sell-in-store-and-online/) |
| Monthly | Trade customers' balances | **Reports › Supplier & Customer Report** |
| Monthly | Profit | **Reports › Profit / Loss Report** |

  - [Go-live checklist](https://docs.smartposhub.com/business-types/florist/checklist/)
  - [Cash register and closing](https://docs.smartposhub.com/selling/cash-register-and-closing/)

## Frequently asked questions

### What is the first thing to check in the morning?

The deliveries due today (Sell › Personalised orders) and stems close to expiry (Reports › Stock Expiry Report), so expiring stems go into today's bouquets.

### When should I record wastage?

Once a day, at closing, with one stock adjustment for all wilted and damaged stems.

### How do I know what to order from the grower?

Check the stock report for flowers below their alert quantity and the Material shortages card on the Manufacturing dashboard for planned production.

### Who updates delivery status?

The driver, from the SmartPOS Business app, or the shop when the driver returns.