# Restaurant go-live checklist for SmartPOS Hub

> Tick off every item before your restaurant's first day on SmartPOS Hub - settings, menu, kitchen, tables, staff, payments, online ordering and closing.

Source: https://docs.smartposhub.com/business-types/restaurant/checklist/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

Work through this list the week before you open. Each line links to the step that explains it.

## Business and locations

- [ ] Business name, currency, time zone and logo are correct ([step 1](https://docs.smartposhub.com/business-types/restaurant/step-1-business-and-locations/)).
- [ ] One location per branch, with the right address, invoice scheme and receipt layout.
- [ ] Tax rates are set and checked with your accountant ([Tax Rates](https://docs.smartposhub.com/start/business-settings/)).

## Modules and settings

- [ ] Tables, Modifiers, Kitchen, Service staff and Types of service are on as needed ([step 2](https://docs.smartposhub.com/business-types/restaurant/step-2-turn-on-restaurant-modules/)).
- [ ] Restaurant settings saved: order types mapped, Open tabs on, needs-cleaning flow chosen.
- [ ] Which POS opens (V1 or V2) is chosen in Business Settings › POS.

## Menu

- [ ] Categories imported or created ([step 3](https://docs.smartposhub.com/business-types/restaurant/step-3-import-prebuilt-restaurant-setup/)).
- [ ] Every item has a price, a category and, ideally, a photo ([step 4](https://docs.smartposhub.com/business-types/restaurant/step-4-menu-items-and-modifiers/)).
- [ ] Sizes set as variations where each size has its own price.
- [ ] Modifier sets have the right rules (one or several, required) and are linked to their products.
- [ ] Bottled drinks and retail items have opening stock ([Opening stock](https://docs.smartposhub.com/catalog/opening-stock/)).

## Floor and kitchen

- [ ] Tables added per branch with areas and seats; floor layout saved ([step 5](https://docs.smartposhub.com/business-types/restaurant/step-5-tables-and-floor-plan/)).
- [ ] Order statuses reviewed; stations created; coverage check shows no unmapped categories ([step 6](https://docs.smartposhub.com/business-types/restaurant/step-6-kitchen-display-and-stations/)).
- [ ] A kitchen screen is open for each station and signed in with a kitchen user.
- [ ] Kitchen and receipt printers tested, if you use them ([Devices and printers](https://docs.smartposhub.com/start/devices-and-printers/)).

## Staff

- [ ] Roles created: Waiter, Kitchen staff, Delivery driver, Cashier, Manager ([step 3](https://docs.smartposhub.com/business-types/restaurant/step-3-import-prebuilt-restaurant-setup/)).
- [ ] Every staff member has their own login ([Users and roles](https://docs.smartposhub.com/start/users-and-roles/)).
- [ ] Waiters have installed [SmartPOS Business from Google Play](https://play.google.com/store/apps/details?id=com.smartposhub.business) if they take orders on phones ([Install and sign in](https://docs.smartposhub.com/business-app/install-and-sign-in/)).

## Orders and payments

- [ ] Types of service created with packing charges where needed ([step 7](https://docs.smartposhub.com/business-types/restaurant/step-7-order-types-and-delivery/)).
- [ ] Payment methods set up, including card and any wallets ([Payment methods](https://docs.smartposhub.com/selling/payment-methods/)).
- [ ] Cash denominations set for note counting (Business Settings › Payment › Cash Denominations).
- [ ] Test orders done: dine-in with a tab and two rounds, takeaway, delivery with a rider, and a split payment ([step 8](https://docs.smartposhub.com/business-types/restaurant/step-8-take-an-order/), [step 9](https://docs.smartposhub.com/business-types/restaurant/step-9-open-tabs-and-split-payments/)).

## Online ordering (optional)

- [ ] Online menu widget live and tested ([step 10](https://docs.smartposhub.com/business-types/restaurant/step-10-online-ordering-and-qr/)).
- [ ] Table QR cards printed and tested on two or three tables.
- [ ] Store visible in the SmartPOS Shopper app, with store profile and design set.

## First day and after

- [ ] Test sales returned or deleted, test register closed.
- [ ] Cash register opened at each till with the starting cash.
- [ ] Closing routine agreed: close tabs, close register, print Z Report ([Daily operations](https://docs.smartposhub.com/business-types/restaurant/daily-operations/)).

  - [Back to the restaurant overview](https://docs.smartposhub.com/business-types/restaurant/overview/)
  - [Troubleshooting](https://docs.smartposhub.com/help/troubleshooting/)

## Frequently asked questions

### What is the minimum I need before taking the first order?

A location, your menu items with prices, the POS switched on, a cash register opened, and a receipt printer or e-mail receipts. Kitchen display, tables and online ordering can follow later.

### Should I delete my test orders?

Return or delete test sales before going live so they don't appear in your reports, and close the test cash register.

### How do I train staff quickly?

Give each person their own login with the right role, then have them practise one dine-in order, one takeaway and one tab payment in the POS before opening.

### Who do I contact if something doesn't work on opening day?

Check Troubleshooting first, then contact support through smartposhub.com/contact.
