# POS V2 – the new fast point-of-sale screen

> Switch your till to POS V2: product tiles or list, scanner-first search, keyboard shortcuts, dark mode, POS styles per location and a phone layout.

Source: https://docs.smartposhub.com/modules/pos-v2/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

**POS V2** is the redesigned till screen in SmartPOS Hub: a fast product list or tiles, a search box that is always ready for the barcode scanner, a cart that stays readable on laptops, keyboard shortcuts for everything, dark mode and a proper phone layout. It suits every business that sells at a counter, from marts and pharmacies to cafés, restaurants and salons.

> **How to turn it on**
> 1. **Plan:** Included in every plan.
> 2. **Switch:** Settings › Business Settings › Modules › POS must be on. To make it the default: Settings › Business Settings › POS › POS V2 › POS opened by the POS button and the menu → POS V2 (new).
> 3. **Permission:** Same as POS V1: Add POS sell to sell, plus the POS options on the Roles page (Edit product price from POS screen, Disable Discount, Disable credit sale button…).
> - **Mobile app:** The SmartPOS Business app has its own Sell screen; see Sell in the app.

## POS V1 or POS V2?

| | POS V1 (classic) | POS V2 (new) |
|---|---|---|
| Sale engine, receipts, reports | Same | Same |
| Modules (modifiers, tables, kitchen, open tabs, repair, services, gym, order options) | Yes | Yes |
| Product view | Tiles panel next to the cart | List or tiles, tile size, pictures, stock badges |
| Scanner | Search box | Scanner-first: the search box is always ready |
| Keyboard shortcuts | Classic set | Classic set + about 25 extra, cheat sheet with **?** |
| Dark mode | — | Light, dark or same as the device |
| Phone layout | Basic | Bottom **View cart** / **Pay** bar, full-height sheets |
| POS styles per location | — | Retail, café, restaurant, pharmacy, services |
| "Why is this hidden?" | — | **POS features** panel |

Both versions stay available side by side, and you can switch at any time. See [POS V1](https://docs.smartposhub.com/selling/pos-v1/) for the classic screen.

## Before you start

- **POS** is switched on in **Settings › Business Settings › Modules** (Sales & stock group).
- A [cash register](https://docs.smartposhub.com/selling/cash-register-and-closing/) can be opened at your location.

## Make POS V2 your default

1. Open **Settings › Business Settings** and click the **POS** tab.
2. Scroll to the **POS V2** section (settings used only by the new POS screen).
3. Set **POS opened by the POS button and the menu** to **POS V2 (new)**.
4. Pick a **POS style**: Retail / mart (scanner first, dense list), Café / bakery (big product tiles), Restaurant (tables, order types, kitchen), Pharmacy (list with batch / expiry) or Services / salon (staff per line). Under **Style per location** you can give a branch its own style.
5. Adjust the rest (see the table below) and click **Update Settings**.

![POS V2 settings with POS opened by the POS button and the menu set to POS V2 (new), POS style, product view, tile size, scanner first, quick cash buttons, colour theme, toggles and style per location](https://docs.smartposhub.com/_astro/pos-v2-settings.BkeYrWgb.png) (web app page: `/business/settings`)
*Business Settings › POS › POS V2.*

To try it without changing the default, click **Try POS V2** on the POS V1 screen.

## Selling on POS V2

1. Click **POS** in the top bar. Check the location in the top-left dropdown.
2. Scan a barcode, type in **Search or scan: name, SKU, barcode**, or tap a product. Use the category chips (**All**, **Recent**, your categories) to browse. Products with variations show "3 options".
3. The item lands in **Current sale**. Change quantity with − / +, or tap the line for **Price, discount & note**.
4. Pick the customer (search by name, phone in any format, e-mail or ID; or add a new one from the search text). Open **Order details** for table, order type, staff and notes.
5. Finish with **Cash** (exact cash in one tap), **Card**, or **Pay** to open the payment window for split payments, **Pay later** or counting notes. Other buttons: **Hold**, **Draft**, **Quotation**, **Credit Sale**, **Cancel**; restaurants also see **Send to kitchen**.
6. The "Sale completed" screen shows for a few seconds with **Print again** and **Next sale**.

![POS V2 screen with a product list with photos and prices on the left, category chips, and the Current sale cart on the right with Walk-In Customer, Order details, totals, Cancel, Hold, Draft, Quotation, Credit Sale, Send to kitchen, Card, Cash and Pay buttons](https://docs.smartposhub.com/_astro/pos-v2-screen.DM7L15Fg.png) (web app page: `/pos-v2/create`)
*POS V2 on a laptop: products on the left, the cart on the right.*

The top bar holds the tools: recent transactions, **Last sale**, register details, sell return, close register, calculator, customer display, full screen, **Dark mode** / **Light mode**, **POS features**, **Keyboard shortcuts** and **Switch to POS V1** (under **More** on smaller screens).

### On a phone

![POS V2 on a phone with location picker, search box, category chips, product list and a bottom bar with View cart and Pay](https://docs.smartposhub.com/_astro/pos-v2-phone.CbEXP4E-.png)
*On phones the cart sits in a bottom bar: View cart opens it, Pay goes straight to payment.*

## Settings explained (POS V2 section)

| Setting | What it does |
|---|---|
| **POS opened by the POS button and the menu** | POS V1 (classic) or POS V2 (new). Both stay available. |
| **POS style** / **Style per location** | Layout and defaults only, never what people may do. |
| **Product view**, **Product tile size** | List or tiles, small / medium / large (or "From the POS style"). |
| **Scanner first** | Keeps the search field ready so a scan adds the product at once. |
| **Quick cash buttons** | Note values shown as one-tap amounts in the payment window. Empty = your cash denominations. |
| **Seconds the "sale completed" screen stays** | How long the success screen shows. |
| **Start the next sale automatically after a sale** | Clears the screen for the next customer. |
| **Show product pictures / stock badges / prices on product tiles** | What tiles show. |
| **Show the Favourites tab** | Featured products of the location. |
| **Sound when a product is added** | Beep on add. |
| **Show shortcut keys on the buttons** | Small key labels (hidden on touch screens). |
| **Colour theme** | Light, Dark or Same as the device. |
| **Keyboard shortcuts** | Click a field and press keys; **Use recommended keys** resets them. Keys marked V1 + V2 work on both screens. |
| **Cash denominations** | Notes and coins for the note counter, with **Suggested for** your currency. |

The other POS tab groups (**Checkout buttons**, **Cart, prices and discounts**, **Staff, orders and invoices**, **Screen and printing**) apply to both V1 and V2.

## Permissions

POS V2 uses exactly the same permissions as POS V1 (Roles page › POS):

| Permission | Effect |
|---|---|
| View POS sell / Add POS sell / Edit POS sell / Delete POS sell | Open, sell, edit and delete POS sales |
| Edit product price from POS screen / Edit product discount from POS screen | Change price or discount on a line |
| Add/Edit Payment, Print Invoice | Take payments, reprint |
| Disable Multiple Pay, Disable Draft, Disable Express Checkout, Disable Discount, Disable Suspend Sale, Disable credit sale button, Disable Quotation, Disable Card | Hide those buttons for the role |

**Tip:** 
Not sure why a cashier can't see a button? Sign in as that cashier, open **More › POS features**, and read the reason next to it. The order of checks is: package → Settings › Business Settings › Modules → Roles → POS setting.

## Tips and mistakes to avoid

- **Pick the right POS style first**; it sets sensible defaults for tiles, scanner and view.
- **Teach the shortcuts.** Press **?** on the POS to show the business's keys; F-keys and Shift combos save a lot of clicks at busy times.
- **Use Offline POS for outages.** POS V2 needs a connection. See [Offline POS](https://docs.smartposhub.com/modules/offline-pos/).

## Related pages

  - [POS overview](https://docs.smartposhub.com/selling/pos-overview/)
  - [POS V1](https://docs.smartposhub.com/selling/pos-v1/)
  - [Payment methods](https://docs.smartposhub.com/selling/payment-methods/)
  - [Camera scan](https://docs.smartposhub.com/modules/camera-scan/)
  - [Offline POS](https://docs.smartposhub.com/modules/offline-pos/)
  - [Open tabs](https://docs.smartposhub.com/modules/open-tabs/)

## Frequently asked questions

### Do I lose anything by switching to POS V2?

No. POS V2 uses the same sale engine as POS V1, so modifiers, order options, tables, kitchen, open tabs, repair, services, gym, price groups, reward points, lots, serials and cash registers all work the same. Sales are saved in the same place.

### Can some cashiers keep using POS V1?

Yes. Both versions stay available. Every screen has a link to the other one (Switch to POS V1 / Try POS V2). The setting only decides which one the POS button and menu open.

### How do I make the POS button open V2 for everyone?

Go to Settings › Business Settings › POS, find the POS V2 section and set POS opened by the POS button and the menu to POS V2 (new). Click Update Settings.

### Why is a button missing on my POS?

Open More › POS features. It lists every feature and why it is hidden for you - not in your package, module switched off, no permission, turned off in settings, or nothing set up yet - and where to change it.

### Does POS V2 work on a phone or tablet?

Yes. On phones the cart becomes a bottom bar with View cart and Pay, and menus open as full-height sheets. Tablets and laptops show the cart beside the products.

### Where do I change keyboard shortcuts?

In Settings › Business Settings › POS › Keyboard shortcuts. Click a field and press the keys. Press ? on the POS at any time to see the list.

### Does POS V2 work offline?

POS V2 needs an internet connection. For selling during outages use the Offline POS module, which has its own installable screen.