Selling in SmartPOS Hub – POS overview

SmartPOS Hub gives you several ways to sell, and they all save the same kind of sale: stock, payments, customer balances, the cash register and reports update the same way. This overview helps cashiers and owners pick the right screen and understand what happens from the first scan to the receipt.

The ways to sell

Where	Best for	Open it from
POS V1 (classic)	Counters that want every field on one screen	Sell › POS, or POS in the top bar (when V1 is your default POS)
POS V2 (new)	Fast, touch-friendly selling; scanner-first marts, cafés, restaurants, pharmacies, salons	Try POS V2 in POS V1, or set it as default; then Sell › POS and the top-bar POS open it
Add Sale	Back-office invoices: delivery, B2B, invoices typed later	Sell › Add Sale
Offline POS	Keep selling when the internet drops	Offline POS in the sidebar
SmartPOS Business app	Selling from an Android phone or tablet, also offline	Google Play

Quotations, drafts and sales orders are made from the same screens — see Quotations, drafts and orders.

How a POS sale works

1. Open the register. The first time you open the POS in a shift, enter your Cash in hand and the Business Location, then press Open Register. See Cash register and closing.
2. Choose the location at the top if you work in more than one shop. Products, prices and stock follow the location.
3. Choose the customer. Leave Walk-In Customer for anonymous sales, or search by name, phone or contact ID. Use + to add a new customer on the spot.
4. Add products: scan a barcode, type in the search box, or tap a product tile. Change quantity with − / +, tap a line to change price or discount (if your role allows it).
5. Add order extras if needed: Discount, Order Tax, Shipping, Packing charge, table and waiter (restaurants), service staff (salons).
6. Take payment: Cash (paid in full in cash), Card, Multiple Pay (split payments, part payments, other methods) or Credit Sale (nothing paid now). See Payment methods.
7. Print or send the receipt. The POS clears for the next customer.

/pos/create

POS V1: sale fields and cart on the left, product tiles on the right, payment buttons at the bottom.

/pos-v2/create

POS V2: search and products on the left, the current sale on the right.

The POS buttons

Button	What it does
Cancel	Empties the cart without saving
Draft	Saves the sale as a draft to finish later (no stock change)
Quotation	Saves a price quote for the customer
Suspend (V2: Hold)	Parks the sale, for example while the customer fetches something; resume it from the suspended list
Send to kitchen	Restaurants: sends the order to the kitchen screen
Credit Sale	Finishes the sale with nothing paid (customer required)
Card	Finishes the sale paid in full by card
Multiple Pay	Opens the payment window: split methods, part payments, notes
Cash	Finishes the sale paid in full in cash
Recent Transactions	Your latest final sales, quotations and drafts: reprint, edit or delete

On a phone or tablet

Both POS screens adapt to small screens: the cart and totals scroll, products open in a full-screen sheet, and the payment buttons sit in a bottom dock. For daily phone selling, the SmartPOS Business app is smoother and also works offline.

POS V1 and POS V2 in a phone browser, and the SmartPOS Business app.

Who can see what

What a cashier sees depends on three things:

1. Your plan — some modules (restaurant, offline POS, gift cards…) are only in some plans.
2. Settings — Settings › Business Settings › POS turns POS buttons and behaviour on or off for everyone (for example Disable credit sale button, Disable Draft).
3. The role — User Management › Roles can hide buttons for a role and controls who may edit prices or give discounts.

In POS V2, admins see a POS features panel (shield icon) that lists every feature and why it is shown or hidden.

Tips

• Keep one location per register: a cashier’s register belongs to one location.
• Use Recent Transactions to reprint the last receipt instead of making a new sale.
• If the internet is unstable, set up Offline POS before you need it.

Next steps

POS V1 vs POS V2

Payment methods

Credit sales and part payments

Returns and refunds