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Pharmacy step 7: credit for regular patients

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Neighbourhood pharmacies often let regular patients, elderly customers and nearby clinics pay later. In SmartPOS Hub this is an ordinary credit sale or part payment on the customer’s account, with a credit limit to keep it safe.

  1. At the POS, select the customer (search by name or phone, or add them with the + button). Walk-In Customer can’t buy on credit.
  2. Add the medicines, units and batches as usual (step 5).
  3. Click Credit Sale to put the full amount on account, or Pay and enter only what they pay now.
  4. Complete the sale. The receipt shows paid and due.

Open Contacts › Customers, find the patient and use Pay Due Amount each time they pay. Payments reduce the oldest dues first. Their Ledger shows every sale and payment and can be downloaded or e-mailed as a PDF.

Edit the customer and set a Credit Limit. Leave it empty for no limit. A sale that would take the balance over the limit is stopped with a clear message; a manager can raise the limit on the customer.

The full walkthrough with screenshots (20 % now, 50 % later, then the rest): Credit and part payments and Mart step 6: customer credit.

Distributors usually give you credit too. Each supplier’s Pay term and balance show in Contacts › Suppliers; unpaid purchases show as Payment due.

Suppliers list of a pharmacy with distributor names, pay terms of 15 to 30 days, opening balance and advance balance
Distributors with their pay terms.

Frequently asked questions

Can a patient take medicine now and pay at the end of the month?

Yes. Select the patient as customer and complete the sale as a Credit Sale, or take a part payment. The balance goes on their ledger.

How do I stop a patient's balance growing too large?

Set a Credit Limit on the customer. The POS refuses a credit sale that would go over it and shows the limit and what is already due.

How do I bill a clinic every month?

Add the clinic as a customer, sell on credit through the month, then send the ledger for the month as a PDF and collect with Pay Due Amount.

Can I give a regular a fixed discount?

Yes. Put them in a customer group with a percentage discount, or a selling price group. See Customer groups.