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Mart & grocery go-live checklist for SmartPOS Hub

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Work through this list before your first trading day.

  • Every shop and the warehouse is a business location with the right address and receipt layout (step 1).
  • Stock accounting method, sub units, expiry and lot numbers set in Business Settings.
  • POS, Purchases, Stock Transfers and Stock Adjustment are on in Settings › Business Settings › Modules.
  • Tax rates checked with your accountant.
  • Mart catalog departments imported from the Product Library (step 2).
  • Categories, brands and pack units imported for your own products (step 3).
  • Every product has a selling price (Prices and discounts).
  • Opening stock entered per location (Opening stock).
  • Alert quantities set on fast movers.
  • Loose items use kilograms; scale barcode settings match your scale (step 4).
  • Shelf labels printed for items without a barcode.
  • Scanner tested at every till; camera scanning tested on phones and tablets (step 5).
  • Cash denominations set; payment methods and wallets added (Payment methods).
  • Receipt printer tested (Devices and printers).
  • Cashiers have their own logins and know Hold, Resume, returns and the close register routine.
  • “Link barcodes to products” permission given only to trusted staff.
  • Khata customers added with phone numbers and credit limits (step 6).
  • Old khata balances entered as opening balances on each customer.
  • Suppliers added with pay terms; outstanding supplier balances entered (step 7).
  • Store visible in the SmartPOS Shopper app, Scan & Go decided, Store QR poster printed (step 9).
  • Online store or widgets live and a test order placed.
  • Test sales returned, test register closed.
  • Registers opened with starting cash.
  • Closing routine agreed (Daily operations).

Frequently asked questions

What is the minimum to start selling?

One location, your products with prices and barcodes, an open cash register and a working scanner. Shopper app, online store and stock counts can follow.

Should opening stock be entered before going live?

Yes. Without opening stock, low-stock alerts, stock reports and profit are wrong. Import it from Excel per location.

What should I test before opening?

Scan ten random products, sell with cash, card and a wallet, do one credit sale with part payment, one return and one register close.

Where do I get help?

Read Troubleshooting first, then contact support at smartposhub.com/contact.