Skip to content
SmartPOSHubDocs

Boutique step 7: online store, widgets and Shopper app

View as .mdUpdated

Many boutique customers discover you on social media and want to buy on their phone. SmartPOS Hub gives you three online channels that all run on your shop’s products and stock: the online store, shop widgets for any website, and your store in the SmartPOS Shopper app.

Before you start

Section titled “Before you start”
  • Products you want online have photos, a description and Show on website on the Online store tab (step 2).
  • Size charts are attached (step 3).
  • You know your delivery areas and prices, and which payment methods you accept online.

1. Set up the online store

Section titled “1. Set up the online store”
  1. Open Website › Overview. It shows what still needs doing and the orders that need attention.
  2. Fill in Website › Store info (name, contact, logo) and choose which store’s stock online orders use.
  3. Set Website › Payments and Website › Shipping (delivery areas with prices, pickup).
  4. Check Website › Store features (wishlist, quick view, sold-out products shown or hidden).
  5. Set your online return policy in Website › Returns & refunds.
Website overview page of the boutique with store status, orders needing attention and setup steps
Website › Overview: what needs attention today and what is left to set up.

Full walkthrough: Online store and payments for online orders.

2. Add shop widgets to your website

Section titled “2. Add shop widgets to your website”
  1. Open Website › Widgets and click New widget.
  2. Pick a type: Full shop, Product grid / carousel (for example best sellers), Category tiles, Search bar, Buy button for one dress, or Floating cart.
  3. Choose the products or categories and the look, then save.
  4. Click Copy embed code and paste it into your website, or use Link to share a page link on Instagram or WhatsApp.
Shop widgets page with six live widgets: Floating cart, Category tiles, Search bar, Buy button – Wrap Evening Dress, Best sellers grid and Full shop, with views, add to cart, orders and revenue, and Copy embed code, Edit and Pause buttons
Each widget shows its views, add-to-carts, orders and revenue.

More: Widgets.

3. Your store in the SmartPOS Shopper app

Section titled “3. Your store in the SmartPOS Shopper app”
  1. Open Settings › Shopper app & Scan & Go and switch the store on.
  2. Choose how customers join (anyone with the store code, or you approve each member) and print the store QR poster for the till.
  3. Open the Design tab and pick the Boutique look (tall photos, category names in capitals), then Save design.
  4. Members see their own prices if they belong to a customer group with a price group, for example your VIP Circle.
Boutique look home screen with categories Dresses, Evening, Jackets, Bags, a tall banner The Evening Edit, a member price note and new arrivals
Product page with a large photo, variant thumbnails, price, In stock and Add to order
The Boutique look in the SmartPOS Shopper app, with member prices.

Details: Shopper app for your store and store profile and designs.

4. Handle online orders

Section titled “4. Handle online orders”

Online and app orders arrive in Website › Orders. Confirm, pack and mark them shipped or collected. Payment proofs for bank transfers appear in Website › Payment proofs. See Website orders.

Tips

Section titled “Tips”
  • Photograph every color. Variant photos sell; a gray placeholder doesn’t.
  • Keep the Boutique look consistent with your Instagram: same highlight color, same banner style.
  • Answer questions fast. Product questions and chats come in through Website › Questions and the inbox.

Next: daily operations.

Online store
Website chat and app chat
Order links and QR

Frequently asked questions

Do online orders use the same stock as the shop?

Yes. The online store, widgets, the SmartPOS Shopper app and the POS share products, prices and stock, so a dress sold online is gone from the shop count too.

I already have a website. Can I still sell from SmartPOS Hub?

Yes. Create a shop widget (full shop, product grid, buy button or floating cart) in Website › Widgets and paste its embed code into your site.

Which Shopper app design suits a boutique?

Boutique, with tall photos and an elegant feel. Editorial suits brands with strong photography.

Do customers see my size charts online?

Yes. Product pages show a Size guide in the size systems you chose under Markets.

Which products appear online?

Only products with Show on website switched on, on the Online store tab of the product.