Gym & fitness studio go-live checklist
Tick each item before the doors open.
Must have
Section titled “Must have”- Business name, currency, time zone and logo (Business settings).
- A location per branch.
- Gym management module on in Settings › Business Settings › Modules (step 1).
- Gym settings saved: member code prefix, admission fee, grace days, renewals start from, freeze and attendance rules.
- Roles for manager, front desk and trainers; users created.
- Packages imported or created, prices changed to yours (step 2).
- Members imported or added, each with a current membership (step 4, step 5).
- Member cards printed; scanner tested at Gym › Check-in desk (step 6).
- Payment methods set and receipt printer tested (Payment methods).
- A test renewal from the POS Gym membership button.
Classes and trainers
Section titled “Classes and trainers”- Trainers added with specialization and commission (step 3).
- Classes and the weekly timetable built, with rooms and capacity.
- Packages’ Included classes checked.
Nice to have
Section titled “Nice to have”- Supplements, drinks and apparel priced and stocked (step 7).
- Online membership rule and Shopper app visibility (step 8).
- Gym: membership expiry reminder on auto-send.
- SmartPOS Business app on front-desk phones (Business app).
- Workout and diet plan templates imported.
Frequently asked questions
Can I test before members arrive?
Yes. Add yourself as a member, sell a membership, print your card, scan it at the check-in desk, then cancel the membership and delete the test sale.
What do gyms most often forget?
Changing prebuilt package prices, deciding whether dues block entry, and printing member cards. Without cards, staff have to type names at busy times.
Do I have to import all existing members before opening?
It is best to. Import the member list, then sell each member their current plan with the right start date so expiries and check-ins are right from day one.
Who can help me?
Contact SmartPOS Hub support through the contact page; they can check your plan, modules and settings with you.