Car wash go-live checklist
Go through this list before your first paying car.
- Each site is a business location (step 1).
- Services, Bookings and Service staff are on; opening hours are set.
- Receipt printer and customer display work, if you use them.
- Express packages and add-ons are products with Manage Stock? unticked (step 2).
- Full-service packages have a price per vehicle size.
- Detailing services have durations, clean-up times and crew; online ones are Bookable online.
- Retail items have opening stock.
- A Gratuity product exists.
Crew and booking
Section titled “Crew and booking”- Every crew member has a user, hours, services and commission (step 3).
- Online booking, confirmation and deposit rules are set; the booking link is on your website (step 4).
- Wash club product and customer group exist; fleet customers have a pay term and credit limit (step 5).
- A test day is done: open register, express wash with tip, booked detail checkout, close register.
Frequently asked questions
How do I test online booking?
Open your booking link on a phone, book a service as a test customer, then check it appears in Bookings and cancel it.
What is the most common mistake?
Wash packages with Manage Stock? ticked. The POS then reports them out of stock. Untick it on every package, add-on and the Gratuity product.
Do I need a receipt printer?
It is optional. Many washes e-mail or skip receipts, but a printed ticket helps the crew know which package a car paid for.
Should the crew see prices and sales?
Give crew roles only what they need, such as their own appointments. Edit roles in User Management › Roles.