Screens & displays – customer, kitchen and TV screens

View as .mdUpdated Oct 30, 2026

Screens & displays is one page for every screen your business can run: a customer display facing the customer at the till, a kitchen screen per station, a host floor screen for the reception stand, customer boards on a TV in the waiting area, and a hotel front desk room board. Every screen is a web page, so any computer, tablet or smart TV with a modern browser works.

What you can set up

Screen	Where it goes	What it shows
Customer display	Second monitor at the till	The customer’s items, total, your promotions and a thank-you with an e-receipt QR
Kitchen screens	One screen per kitchen station	Only that station’s items, big tickets, no menus (All stations for the expo / pass)
Host floor screen	Reception or host stand	The live floor plan with free, occupied and reserved tables
Customer boards	TV in the waiting / pickup area	Order status, Now serving or Repair collection
Hotel front desk	Front desk & housekeeping	A live room board per floor: vacant, occupied, arriving, departing, needs cleaning, out of order

Only the screens your business uses are offered. For example, the Repair collection board appears only when the Repair module is on.

Screens & displays page with cards for Customer display, Kitchen screens, Host floor screen and Customer boards, then the customer display section with a template preview and kitchen station links per location — Sales › Screens & displays: every screen with Open, Copy link and QR buttons.

Before you start

Your role has Access business settings.
For kitchen screens: Kitchen is on and your stations exist in Restaurant › Restaurant settings. See Restaurant.
For the host floor screen: Tables is on and your floor plan is drawn.

Set up the customer display

Connect a second monitor to the POS computer and turn it towards the customer. On Windows press Win + P and choose Extend; on a Mac choose Extended display in System Settings › Displays.
Open Sales › Screens & displays and click Customise under Customer display.
Under Template, pick a look: Classic split, Big total, Paper receipt, Promo stage, Order board, Luxe, Fresh market or Tablet portrait.
Adjust Colours & text, the Welcome screen (logo, welcome title, scrolling message), Bill details, the Slideshow (images or videos shown while the till is idle), up to two QR codes (website, Google review, Wi-Fi, payment…) and the Thank-you screen. The preview on the right updates as you go.
Turn on Show on POS and click Save.
Open the POS and click the monitor icon in the top bar. The display opens in a new window.
Drag that window to the customer monitor and press F11 for full screen.

Customer display studio with template cards on the left, a large monitor preview on the right, and Show on POS, Open display and Save at the top — The studio: pick a template on the left and see it live on the right. Switch the preview between Monitor, Tablet and Portrait.

Set up kitchen station screens

Create your stations in Restaurant › Restaurant settings › Kitchen stations and tick the categories each one makes.
Put a screen at each station: a tablet, an old laptop or a monitor with a mini PC.
In Sales › Screens & displays, under Kitchen screens, click Open or Copy link for that station. On a tablet, tap QR and scan it with the tablet’s camera.
Sign in on that screen with a Kitchen staff user.
The screen opens in screen mode: only that station’s items, big tickets, no menus. Tap Tap to enable sound once so new orders beep.
Use the All stations link on the expo / pass screen to see whole orders.

Tickets are routed automatically: a product’s own station first, then its sub-category’s, then its category’s, then the default station.

Set up a customer board on a TV

In Sales › Screens & displays, open Customer boards and click Add board.
Choose what it shows: Order status (numbers move from “Preparing” to “Ready — please collect”), Now serving (who is being served and who is next from today’s bookings and walk-ins) or Repair collection (job numbers in progress and ready).
On the TV, open its web browser (or a Fire TV / Chromecast stick or mini PC with Chrome) and open the board link, or scan its QR code.
Press Full screen and set the TV’s sleep timer to Off. The board refreshes every 5 seconds and reconnects after Wi-Fi drops.
To stop a TV, disable the board or click New link; the old link stops working at once.

Status boards page with an Add board button, the Order status board type and a four-step guide on how to set up a status board — Status boards with the built-in setup guide. Preparing orders show an estimated wait that adapts to today's real kitchen times.

Host floor screen and hotel room board

Host floor screen: under Host floor screen, open the link for the location and area. It shows the floor plan full screen; the host can seat walk-ins and assign bookings from it.
Hotel front desk: with the Hotel module on, open the Room board link per floor. Staff can book, check in or out and mark rooms clean from the screen. See Hotel.

Make screens start by themselves

Click Setup guide on the Screens & displays page for step-by-step help: two monitors on one PC, a screen per kitchen station, using a tablet (Add to Home screen, keep the screen on), a TV in the customer area, starting automatically in kiosk mode when the PC turns on, and troubleshooting.

Screens & displays page on a phone with the Setup guide button and the four screen cards — The Screens & displays page works on a phone too, handy when setting up a tablet.

Permissions

Permission (Roles page)	Needed for
Access business settings	Opening Sales › Screens & displays, the customer display studio and boards
View kitchen display	Signing in on a kitchen station screen
Start / advance / bump orders on the kitchen display	Moving orders on from the station screen
View tables & floor plan	Using the host floor screen

Customer boards need no sign-in; the secret link is the key.

Tips and mistakes to avoid

Turn off battery saver for the browser on tablets, or the screen stops refreshing in the background.
Keep links private. A board link works without a password. Rotate it with New link if it leaks.
Use Portrait templates and boards for screens turned on their side.
Videos in the slideshow start muted; sound needs one tap or the kiosk autoplay option.

Frequently asked questions

What hardware do I need for a customer display?

Any second monitor connected to the POS computer, set to Extend. The display is a web page, so any computer, tablet or smart TV with a modern browser (Chrome, Edge, Safari) works.

Why does the customer display stay blank?

The display reads the POS from the same browser. Open it from the monitor icon in the POS top bar, use the same browser profile for both windows, keep the POS tab open, and make sure Show on POS is on.

Do TV boards need a login?

No. Each board has its own secret link, so only open it on your own TVs. If a link is shared by mistake, click New link and the old one stops working at once.

Do boards show customer phone numbers or amounts?

No. Boards only show order numbers, first names with an initial, or job numbers - never phone numbers, totals or addresses.

Why is there no sound on the kitchen screen or board?

Browsers only allow sound after someone taps the screen once. Tap Tap to enable sound, or start the browser in kiosk mode with the autoplay option from the setup guide.

Can one computer drive several kitchen station screens?

Yes. Open each station link in its own window, drag each window to its monitor and press F11. Each window remembers its station.

Which businesses use these screens?

The customer display suits any shop with a till. Kitchen, host floor and order-status screens are for restaurants and cafés, the Now serving board for salons and other booking businesses, the Repair collection board for repair shops, and the room board for hotels.