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Florist daily routine: freshness, production and deliveries

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  1. Open the cash register in the POS.
  2. Sell › Personalised orders: today’s deliveries and collections. Print work tickets.
  3. Reports › Stock Expiry Report: stems expiring today or tomorrow. Use them first or mark them down (step 7).
  4. Receive the grower’s delivery as a purchase with lot and expiry (step 2).
  5. Start production orders for today’s ready-made bouquets (step 3).
  6. Check Website › Overview for new online orders.
  • Counter sales and delivery orders with card messages (step 5).
  • Complete production as bouquets are finished, so they are in stock to sell.
  • Consultations from Bookings (step 6).
  • Delivery status updated as drivers go out and return.
  1. One stock adjustment for wilted and damaged stems (step 4).
  2. Close the register and count the cash.
  3. Check tomorrow’s deliveries and order stems if needed.
When Check Where
Weekly Wastage by reason Stock Adjustment › List Stock Adjustments, Manufacturing › Reports › Wastage
Weekly Bouquet cost and margin Manufacturing › Recipes
Weekly Flowers to reorder Stock Report, Manufacturing Material shortages
Before holidays Discounts, production plan, delivery slots Step 7
Monthly Trade customers’ balances Reports › Supplier & Customer Report
Monthly Profit Reports › Profit / Loss Report

Frequently asked questions

What is the first thing to check in the morning?

The deliveries due today (Sell › Personalised orders) and stems close to expiry (Reports › Stock Expiry Report), so expiring stems go into today's bouquets.

When should I record wastage?

Once a day, at closing, with one stock adjustment for all wilted and damaged stems.

How do I know what to order from the grower?

Check the stock report for flowers below their alert quantity and the Material shortages card on the Manufacturing dashboard for planned production.

Who updates delivery status?

The driver, from the SmartPOS Business app, or the shop when the driver returns.