Florist daily routine: freshness, production and deliveries
Morning
Section titled “Morning”- Open the cash register in the POS.
- Sell › Personalised orders: today’s deliveries and collections. Print work tickets.
- Reports › Stock Expiry Report: stems expiring today or tomorrow. Use them first or mark them down (step 7).
- Receive the grower’s delivery as a purchase with lot and expiry (step 2).
- Start production orders for today’s ready-made bouquets (step 3).
- Check Website › Overview for new online orders.
During the day
Section titled “During the day”- Counter sales and delivery orders with card messages (step 5).
- Complete production as bouquets are finished, so they are in stock to sell.
- Consultations from Bookings (step 6).
- Delivery status updated as drivers go out and return.
Closing
Section titled “Closing”- One stock adjustment for wilted and damaged stems (step 4).
- Close the register and count the cash.
- Check tomorrow’s deliveries and order stems if needed.
Weekly and monthly
Section titled “Weekly and monthly”| When | Check | Where |
|---|---|---|
| Weekly | Wastage by reason | Stock Adjustment › List Stock Adjustments, Manufacturing › Reports › Wastage |
| Weekly | Bouquet cost and margin | Manufacturing › Recipes |
| Weekly | Flowers to reorder | Stock Report, Manufacturing Material shortages |
| Before holidays | Discounts, production plan, delivery slots | Step 7 |
| Monthly | Trade customers’ balances | Reports › Supplier & Customer Report |
| Monthly | Profit | Reports › Profit / Loss Report |
Frequently asked questions
What is the first thing to check in the morning?
The deliveries due today (Sell › Personalised orders) and stems close to expiry (Reports › Stock Expiry Report), so expiring stems go into today's bouquets.
When should I record wastage?
Once a day, at closing, with one stock adjustment for all wilted and damaged stems.
How do I know what to order from the grower?
Check the stock report for flowers below their alert quantity and the Material shortages card on the Manufacturing dashboard for planned production.
Who updates delivery status?
The driver, from the SmartPOS Business app, or the shop when the driver returns.