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Pet store step 1: stores, modules and settings

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Start with your stores, the settings pet food needs (sub-units, expiry, lots), and the Services module that runs your grooming salon.

  • You have signed up and logged in (first login tour).
  • You know your tax rates for goods and for grooming services (some places don’t tax grooming).
  1. Settings › Business Locations: edit the first location (store and grooming salon), then Add further stores.
  2. Each location keeps its own stock, register and receipts.
  1. Open Settings › Business Settings.
  2. Product tab: tick Enable Sub Units and Enable Product Expiry; set On Product Expiry (Keep Selling or Stop Selling n days before).
  3. Purchases tab: tick Enable Lot number.
  4. Reward Point Settings tab: tick Enable Reward Point if you run a points program (step 5).
  5. Click Update Settings.
  1. On the Modules tab, under Industry modules, turn on Services (grooming). Bookings becomes available with it.
  2. Turn on Order options & personalisation if you want pet details on appointments and custom ID tags.
  3. Turn on Recurring invoices if you bill memberships monthly (step 5).
  4. Turn on Website & online store and Shopper app & Scan & Go to sell online.
  5. Click Update Settings.

Create a user for each groomer, bather and cashier in User Management › Users. In User Management › Roles, a typical groomer role has Services: manage own appointments (staff) plus POS selling. See Users and roles.

Create Products › Selling Price Group entries such as Rescue pricing or Trade (trainers & daycares), then enter group prices or use them with customer groups. See Price groups.

Frequently asked questions

Which modules does a pet store with grooming need?

Services (grooming menu, groomers, appointments). Bookings opens with it. Optionally Order options & personalisation for pet details, Website & online store, and Shopper app.

Why switch on product expiry?

Pet food and treats have best-before dates. With expiry and lots on, each delivery gets its own date and you see what expires soon.

Do I need sub-units?

Yes if you sell cans singly and by the case, or bags singly and by the pallet. Switch on Enable Sub Units.

Can each store have its own groomers?

Yes. Groomers are users; each appointment is booked at a location, and each staff member has their own hours.

Can rescue groups get a lower price?

Yes. Create a selling price group such as Rescue pricing and link it to the customer or customer group.