E-commerce sync - WooCommerce and Shopify
E-commerce sync connects an existing WooCommerce or Shopify store to SmartPOS Hub. Import its products (with categories, brands, variations, barcodes, images and stock), keep prices and stock in sync, and bring store orders in as sales.
Connect your store
Section titled “Connect your store”- Switch on Integrations and E-commerce sync in Settings › Business Settings › Modules.
- Open Settings › Integrations › E-commerce and add WooCommerce or Shopify.
- WooCommerce: your store URL (https) and a consumer key and secret with Read/Write access (WooCommerce › Settings › Advanced › REST API).
- Shopify: your
.myshopify.comdomain and an Admin API access token, or the client ID and secret of an app installed on the store.
- Press Test connection, then open the store screen with Store sync & mapping.
Import products
Section titled “Import products”- Preview counts - see the store’s products and orders.
- Set Mapping: which store locations feed which business locations, where new products are sold, matching and conflict rules, fields to update, the tax map and the unit.
- Dry run - decides everything and changes nothing; check the items marked would create, would update, skipped or error.
- Import products - runs in the background in chunks; follow it in Sync history. Use Retry failed for items with errors.
Keep in sync
Section titled “Keep in sync”Each direction is a switch on the store screen: scheduled pull of changed products (default every hour), webhooks for instant updates (Register webhooks), push stock / prices (off by default), and import orders (off by default). Use Pull changes now, Push all now or Import orders now any time.
Related pages
Section titled “Related pages”Frequently asked questions
Which online stores can I connect?
WooCommerce and Shopify.
Will an import create duplicate products?
It matches first by link, then SKU, then barcode, then (optionally) exact name. You choose to update or only link matches, and to create or skip new ones. Always run a Dry run first.
Can SmartPOS Hub push stock to my store?
Yes, when Push stock is switched on. Every POS, online, purchase, transfer or adjustment change is sent within a few minutes. While push stock is on, SmartPOS Hub is the master for stock.
Can store orders become sales?
Yes, with Import orders on. Each order becomes a final sale at the chosen location, the customer is found or created, and stock goes down. Older orders are not imported.
Are cancellations synced back?
No. If an imported order is cancelled or refunded in the store, handle it in SmartPOS Hub.
How many stores can I connect?
Your plan sets the number of connected online stores.