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Boutique step 3: size charts for every category

View as .mdUpdated

Wrong sizes are the top reason for clothing returns. A size chart shows customers the measurements behind each size (bust, waist, hips, length, foot length) in their own size system, before they buy. You set charts up once per category and every product picks them up.

Before you start

Section titled “Before you start”

Your categories exist (step 1) and size names on your products match the sizes in the chart (step 2).

Set up your charts

Section titled “Set up your charts”
  1. Open Products › Size charts and click Import prebuilt. Tick the charts you need, for example Women’s Dresses, Women’s Tops & Blouses, Women’s Skirts, Women’s Trousers & Pants and Abaya Sizes, then import.
  2. Click Markets. The size systems for your country are ticked (for example INT, EU, UK, US). Tick Show all size systems if you sell abroad.
  3. Click Edit on each chart and set Applies to: pick the categories (and brands) it covers. Save. The list shows how many Products each chart now covers.
  4. Click View chart to check what customers will see.
Size charts list with Markets, Import prebuilt and Add buttons, the size systems shown first INT, EU, UK, US, and charts Abaya Sizes, Women's Dresses, Women's Skirts and Women's Tops & Blouses with size systems, Applies to categories and product counts
Each chart shows its size systems, which categories it applies to and how many products use it.
Abaya Sizes chart window with a cm and in switch, columns Abaya size, Height, Length and Bust for sizes 50 to 62, a fit note and How to measure
View chart shows exactly what shoppers see, including the fit note and How to measure.

Choose a chart on one product

Section titled “Choose a chart on one product”

On Add / Edit product, the Size chart field sits under the categories. Automatic (from category or brand) is the default, and the hint tells you which chart will show. Pick No size chart for items such as bags, or a chart name to override.

Edit product Basic info with Size chart set to Automatic (from category or brand) and the hint Shows Abaya Sizes (from category Abayas)
Automatic uses the chart of the product's category or brand.

What shoppers see

Section titled “What shoppers see”
Size guide sheet in the SmartPOS Shopper app with cm and in tabs, INT, US, Bust, Waist and Hips columns, the chosen size M highlighted, How to measure and a fit note
The size guide in the SmartPOS Shopper app highlights the size the shopper picked.

Tips

Section titled “Tips”
  • Write a fit note: “Relaxed fit. If you are between sizes, take the smaller size.” It answers the most common question.
  • Use Duplicate to make a petite or kids version quickly.
  • Bags, scarves and fragrance don’t need a chart: set their categories to no chart, or leave them out of Applies to.

Full reference: Size charts module.

Next: step 4: barcodes and labels.

Size charts module
Online store

Frequently asked questions

Where do customers see the size chart?

As a Size guide on the product page of your online store, in shop widgets and in the SmartPOS Shopper app. Cashiers can open it in the POS from the cart line.

Do I attach a chart to every product?

No. Attach it to a category or brand once. Every product in it shows the chart automatically, including products you add later.

One brand runs small. What do I do?

Duplicate the chart, adjust the measurements and attach the copy to that brand and category. The most specific chart wins.

Can shoppers switch between cm and inches?

Yes, if you tick Let shoppers switch between cm and inches on the chart.

My customers are from many countries. Which sizes do they see?

Click Markets and choose the size systems shown first, or tick Show all size systems.